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Multiple Monitors on Windows (RDP)

Hello folks,


I apologize but i have not been able to find an answer in the knowledge base nor by searching the forum.


My platform - Win10



1) I have 3 monitors, i would like to RDP into another Win10 system using all 3 monitors. Even though my session has the check to use multiple monitors, RDP session shows up only on one. 

2) If i do get past #1 , is there a way to control how many monitors are used by RDP in full screen, say i only want to use 2 out of 3 ?


Thank you


Best Answer

Hi,


to make this work, you need to go to "Window Mode" and select "Full Screen". There you can also check the option to use multiple monitors:

https://content.royalapplications.com/Help/RoyalTS/V4/index.html?reference_remotedesktop_windowmode.htm


As with mstsc.exe, you can only use all available screens and not choose a lower number of screens.


Regards,
Stefan


Answer

Hi,


to make this work, you need to go to "Window Mode" and select "Full Screen". There you can also check the option to use multiple monitors:

https://content.royalapplications.com/Help/RoyalTS/V4/index.html?reference_remotedesktop_windowmode.htm


As with mstsc.exe, you can only use all available screens and not choose a lower number of screens.


Regards,
Stefan

Stefan,


When i look at session properties,  Open Connection in is set to "External Window (Full Screen)".  I have also put a check mark next to "Use multiple monitors".  External Window Settings is set to "Screen 1"  and i have also tried "Remember Screen".


With these settings RDP session still opens on a single monitor.  Another data point if it make any difference is that two of my monitors are 4k monitors, 3rd monitor is a regular 1080p monitor.


Thank you





Can you open a support ticket and send us more information (OS version of client and server, Royal TS version, etc.)?


Thank you,
Stefan

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