Royal Apps

 Hello,

I am still testing my trial version and loving it so far.

One issue that is bothering me:
I have a bunch of windows server that are domain joined.

When clicking on the dashboard I can see exisitng RDP sessions for some server, but not for all of them.

I tried different credential (even domain-admin, that works for some windows-server but not for others) but I get following error message:

Error: System.ComponentModel.Win32Exception (5): Zugriff verweigert -> Is there something missing on the server? Can't believe it has something to do with the credentials when it works on some server and not on others.

 Gateway Hostname:   Destination Hostname(s): (ServerNameChanged) Module: RoyalServer.ManagementEndpoint.Module.TerminalServices  Command: GetSessions  Arguments: 'UseCredentials' : 'True'  ContractVersion: 2  AssemblyContractVersion: 2  ResponseWarnings: (no warnings)  Error: System.ComponentModel.Win32Exception (5): Zugriff verweigert  at RoyalServer.ManagementEndpoint.Module.TerminalServices.ModuleCommand_GetSessions.HandleRequest(RoyalServerRequest euqwk, ResponseBuilder euqwl) in <9pbU/0LjpCexFwUaxM2cogKy/dzSqI+yLpALuDgjRyA5RTP+jvNEv+i8ABnu+R2OV342x26EDTSfzPx6OScxeHDykuZoC8uWrf+0RsEMCXaxHll231r6mENseXw92L1IUAEzWtdIYz63qHYQ4hfpAapOUERcJOk/I10zuTdqOAY=>:line 137  at RoyalServer.ManagementEndpoint.Module.RoyalManagementEndpointModuleBase.HandleRequest(RoyalServerRequest request, ResponseBuilder rb) in <9pbU/0LjpCexFwUaxM2cogKy/dzSqI+yLpALuDgjRyDZJy13DdwSavt42wKSu5ox5WW6DHgMGlVlwoagWabhYLMAGlxMP6+3WS1yYKOKGKJx7Gb/f0FQZXNshN+q6/pCBvZxYI+e42h4T9gREhkfkg==>:line 44  at RoyalServer.ManagementEndpoint.Server.RoyalMGServiceImpl.DelegateRequest(RoyalServerRequest wfxpx, RoyalServerResponse wfxpy) in <9pbU/0LjpCexFwUaxM2cogKy/dzSqI+yLpALuDgjRyDZJy13DdwSavt42wKSu5oxmmqgJCNGSmcejyXOTcAMx4EXvg8LxTd9ZXMvWBaWQ2bdKFnLYsy4PWVbhLUHV9xFKzwAYavGFXkfTDMcFCo/LA==>:line 176    RoyalCommon.Server.RoyalServer.RoyalServerException: Zugriff verweigert  at RoyalServer.ManagementEndpoint.Module.TerminalServices.ModuleCommand_GetSessions.HandleRequest(RoyalServerRequest euqwk, ResponseBuilder euqwl) in <9pbU/0LjpCexFwUaxM2cogKy/dzSqI+yLpALuDgjRyA5RTP+jvNEv+i8ABnu+R2OV342x26EDTSfzPx6OScxeHDykuZoC8uWrf+0RsEMCXaxHll231r6mENseXw92L1IUAEzWtdIYz63qHYQ4hfpAapOUERcJOk/I10zuTdqOAY=>:line 137  at RoyalServer.ManagementEndpoint.Module.RoyalManagementEndpointModuleBase.HandleRequest(RoyalServerRequest request, ResponseBuilder rb) in <9pbU/0LjpCexFwUaxM2cogKy/dzSqI+yLpALuDgjRyDZJy13DdwSavt42wKSu5ox5WW6DHgMGlVlwoagWabhYLMAGlxMP6+3WS1yYKOKGKJx7Gb/f0FQZXNshN+q6/pCBvZxYI+e42h4T9gREhkfkg==>:line 44  at RoyalServer.ManagementEndpoint.Server.RoyalMGServiceImpl.DelegateRequest(RoyalServerRequest wfxpx, RoyalServerResponse wfxpy) in <9pbU/0LjpCexFwUaxM2cogKy/dzSqI+yLpALuDgjRyDZJy13DdwSavt42wKSu5oxmmqgJCNGSmcejyXOTcAMx4EXvg8LxTd9ZXMvWBaWQ2bdKFnLYsy4PWVbhLUHV9xFKzwAYavGFXkfTDMcFCo/LA==>:line 176

I found the solution:
I had to add the domain prefix to the user names. Now the terminal sessions get shown.

Connecting was no problem even without the domain.