Can I use Royal TS/X for Free (in Shareware Mode)?

Royal TS/X can be downloaded, installed and used for free, without registration, without a license key, without time limit (no trial expiration) and without any nag screens. In this mode (Shareware Mode), the following restrictions are applied:

  • You cannot have more than 10 connections per application instance.
  • You cannot have more than 10 credentials per application instance.
  • You can open only one document per application instance.
  • Royal TSX (for macOS) only: You cannot use the AppleScript interface.

No other restrictions apply - all features of Royal TS/X are available in Shareware Mode! This allows small shops or individuals with a small environment to use of Royal TS/X free of charge, without obtaining a license key.

How long is my license valid?

Royal TS/X is licensed via a perpetual license for the version purchased, with no annual or recurring fees required. For example: If you purchase a license for Royal TS V4, all minor version (Royal TS V4.1, V4.2, etc. are covered by the license. Once, the next major version (V4) is released, a new license key is required. Each license includes a "software maintenance" (see below) and users with active software maintenance will get the license key for the next major version for free. The same of course applies to Royal TSX (for macOS) as well.

What is "Software Maintenance"?

With software maintenance you have access to the latest version of the product (including major version releases). This means you are entitled to upgrade Royal TS/X to any newer version for 1 year (or in case of extended global license, 3 years) after the purchase free of charge. Priority email support is also included in the software maintenance plan. Each Royal TS/X license includes at least a 1 year software maintenance plan. An extended global license includes 3 years of software maintenance.

What happens when my software maintenance plan expires?

You can still use the version of Royal TS/X you obtained the license for (see above: "How long is my license valid?") and you will also have access to minor product updates for the version you purchased or the version you got during the software maintenance.

What happens if I want to upgrade to the latest major version but software maintenance expired?

In case you did not extend your maintenance and wish to upgrade to the latest version, you will need to purchase full price licenses again.

How can I extend my software maintenance plan?

Expired software maintenance can be extended by purchasing new licenses at a reduced price. Customers with expired software maintenance will automatically receive an email with a discount coupon code to extend software maintenance. After you receive the discount coupon code, place a new order and enter the coupon code on the shopping cart page (after clicking the Buy Now button). If you didn't get the coupon code, please contact us and include your original order information. 

Maintenance extension is a limited time offer. The provided coupon code will be valid for two months after the software maintenance expired.

Benefits of extending my software maintenance plan using the discount coupon code?

You do not need to keep multiple (previous) license keys to extend maintenance. Just enter the discount coupon code on the shopping cart page (after clicking the Buy Now button). You do not need to enter multiple license keys in Royal TS/X to unlock it. The discount is applied to all licenses of your order. This means you can get as many licenses at a reduced price as you need. You can even switch licenses at a reduced price to Site or Global license in case this makes more sense to you now.

What is the difference between a Site and a Global License?

A site license grants you the right to install and use the software for all your employees (unlimited users) for a single site (single office). A global license grants you the right to install and use the software for all your employees (unlimited users) for multiple sites (multiple offices/branch offices).

How is the product shipped?

Royal TS/X is delivered electronically. Once you have completed the order form, an email with the license information is sent. Ensure your email client is configured to receive emails from the shareit.com, code4ward.net, royaltsx.com and royalts.com domains.


What payment methods are available?

  • Credit or debit card
    Visa, MasterCard, American Express, JCB, and Diners Club credit cards, as well as Maestro debit cards issued in the UK
  • Wire transfer
  • PayPal
  • WebMoney
  • Pay by check
  • Purchase Order

For more information visit our distributor's Customer Care Center.

How can I get a quote?

If you need a written quote, follow these steps:

  • Head to our "Buy" page.
  • Select the desired license and platform and click on the corresponding "Buy Now" link.
  • You will then be forwarded to the order page of our distributor (share-it).
  • Fill out the order form (make sure you correctly register the license to your company name if needed).
  • At the end of the order form, instead of clicking the green "Buy Now" button, click on "Save as quote only".

Important:

"Save as quote only" means that the order you just entered has not been completed. It will be stored as a quote with the information you entered and will remain valid for 14 days.
To order products from this quote at a later time, it is important that you enter your login information identifying you as a MyCommerce ID. If you are a new customer, you can create your account now.
Using your login information, you can log into the Customer Service area, select "MyCommerce ID" and either accept the quote and complete the order, or delete the quote.

Can I place a purchase order?

To place a purchase order, follow these steps:

  • Head to our "Buy" page.
  • Select the desired license and platform and click on the corresponding "Buy Now" link.
  • You will then be forwarded to the order page of our distributor (share-it).
  • Fill out the order form (make sure you correctly register the license to your company name if needed).
  • In the "Payment Option" area, select "Purchase Order" as "Payment type".
  • Complete your order.
  • Note: you need to upload a document (PDF file) in order to complete a purchase order. The PDF file should be a scan of a signed, written order containing the product ID, product name, and price using a company letterhead. You can find the product IDs on our Buy page.

Important:

A purchase order is not processed immediately. Each incoming purchase order will be reviewed by our sales team before it is approved. This is usually done within two business days.

Where is the License Agreement?

You can find the license agreement for our products here.