Knowledge Base

Known issues and solutions related to Royal TSX for macOS.

I cannot copy/paste from/to an RDP connection
If you're having issues with clipboard redirection, here are some tips to get back up and running. First of all, please ensure that "Clipboard&...
Thu, 6 Apr, 2017 at 8:47 PM
Issues with the WebKit plugin
The website I'd like to use in Royal TSX doesn't work with Safari/WebKit Most website today work properly with WebKit. If you still encounter ...
Tue, 6 Feb, 2018 at 6:10 PM
List of 3rd party software which could cause issues
Certain applications have been seen to cause problems with Royal TSX. If you have any of the applications below installed on your system, then try uninstall...
Mon, 19 Dec, 2016 at 11:00 PM
Troubleshooting Remote Desktop (RDP) connection errors
If you're having trouble connecting to one of your Windows machines using Remote Desktop (RDP), here's a short guide on how to troubleshoot. V...
Mon, 21 Aug, 2017 at 6:42 PM
Improving Battery Life
Since Version 1.4, the FreeRDP plugin uses hardware acceleration to improve the rendering performance of remote sessions. This allows for a significant perf...
Mon, 19 Dec, 2016 at 11:01 PM
Installing Plugins on a computer without access to the Internet
As you're probably aware, Royal TSX is a plugin based application. Our plugins are stored online so that we can easily update them independently from t...
Thu, 10 Aug, 2017 at 9:38 AM
Where does Royal TSX store it's preferences, settings?
Since Royal TSX is a document based application , most user-generated content is stored inside separate documents which have to be saved to a specific locat...
Mon, 8 Jan, 2018 at 11:47 AM
Where are my documents stored?
Since Royal TSX is a document based application, most user-generated content is stored inside separate documents which have to be saved to a specific locati...
Mon, 8 Jan, 2018 at 5:30 PM
Integration with other applications
Scripting Royal TSX provides a powerful scripting interface based on AppleScript which allows you to automate repetive tasks or integrate certain parts...
Wed, 21 Dec, 2016 at 10:20 AM
Scripting Interface (AppleScript)
Introduction Royal TSX provides a powerful scripting interface based on AppleScript. This allows you to automate repetive tasks or even add functionality...
Fri, 20 Oct, 2017 at 11:30 AM