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ConnectWise Control Support

I would like it if we could access our ConnectWise Control Clients from within Royal TS so we could have one place to remote onto all of our systems.


I had a look at it but as far as I can tell Screenconnect doesn't work by simply pointing it to an external application, unless i'm missing something. 


It looks like it needs some kind of integration into the Screenconnect service itself.

I'm basing this off the instructions for Remote Desktop Manager:

How to Configure ScreenConnect 5 in Remote Desktop Manager

and 

ScreenConnect


I don't think Screen connect works by simply pointing to an external connection. 

It looks like it needs some sort of connection to the Screenconnect back end systems. 

I'm copying this idea from Remote Desktop Manager:

How to Configure ScreenConnect 5 in Remote Desktop Manager


I would also really like this integration.

Hi Jake,


did you already try the External Application connection type to integrate it in Royal TS?

https://content.royalapplications.com/Help/RoyalTS/V4/index.html?reference_externalapp.htm


Regards,

Stefan

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