Royal Apps

Hi there,

I'am using the Beta of RoyalTS V7. Sometimes when I try to connect on a server with freeRDP the complete application freezes and I have to force terminate it. The only thing you can see is a small bar in the left downer site of the window. For me it looks like a bug.

regards

Daniel

P.s. I configured the connection to use a SOCKS5 proxy.

Thanks for the update! Yes, when I first launched it I had a couple of hiccups, but they went away. I will keep testing and let you know.

Can confirm - it works a lot better now. Will keep monitoring and let you know if there are any issues.

I ran analyze on the dump file:

0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2234

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 44122

    Key  : Analysis.IO.Other.Mb
    Value: 14

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 29

    Key  : Analysis.Init.CPU.mSec
    Value: 468

    Key  : Analysis.Init.Elapsed.mSec
    Value: 45456

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 91

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 1625320

    Key  : Timeline.Process.Start.DeltaSec
    Value: 10

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  wfreerdp.DMP

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS:  0

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 0000000000000000
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD:  0000205c

PROCESS_NAME:  wfreerdp.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.

EXCEPTION_CODE_STR:  80000003

STACK_TEXT:  
00000084`c21df698 00007ff8`978a306e     : 0000024c`e8b6dbe0 00000000`00000000 00000000`00000000 0000024c`e8b6e790 : ntdll!NtWaitForSingleObject+0x14
00000084`c21df6a0 00007ff6`54b463be     : 00000000`00000000 00000000`0000000c 00000000`00000000 00000000`0000032c : KERNELBASE!WaitForSingleObjectEx+0x8e
00000084`c21df740 00007ff6`54ed8910     : 00000000`0000000a 00007ff6`54ac0000 00000000`00000000 00000000`0000000a : wfreerdp!RdpClientEntry+0x194e
00000084`c21df810 00007ff8`998d7614     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : wfreerdp!smartcard_pack_read_cache_return+0x126b50
00000084`c21df850 00007ff8`99f226a1     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000084`c21df880 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_NAME:  wfreerdp+194e

MODULE_NAME: wfreerdp

IMAGE_NAME:  wfreerdp.exe

FAILURE_BUCKET_ID:  BREAKPOINT_80000003_wfreerdp.exe!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1fa1ce24-e6ea-bbe3-d753-51fb72f71ce5}

Followup:     MachineOwner
---------

Thanks, I have the dump now, where do I send?

Stefan, how do I create a mini dump? Thanks

Updated to Royal TS 7.00.20116 - no change. It keeps hanging.

Updated to Royal TS 7.00.11221 - issue still persists.

Hi Stefan,

Feel free to reach out directly if you need more info/logs/etc or access to check it out.

Thanks

Alex

Hi Stefan,

It happens randomly, I just launched RoyalTS this morning and it hanged on the first attempt to connect via freerdp plugin.