Hi Tony,
thanks for the clarification.
If you need any further assistance please let us know, otherwise I wish you a nice day!
Best regards,
Christoph
It's because of the software version problem. I thought they were universal. I have updated and used them. Thank you.
Hi there,
could you please create a new support ticket via the following link, whilst also providing your ROYALAPPS order number, or license key is possible?
https://www.royalapps.com/go/support-ticket-new
Best regards,
Christoph
tonyfox
The clipboard does not contain a valid license. Please copy the full license details, including the 'Licensed to' and 'License Key' blocks.